After price change, Xbox Game Pass users are canceling subscriptions so fast that Microsoft's website is struggling to keep up — and I don't blame them

Microsoft's recent 50 percent price increase for Xbox Game Pass Ultimate has led to a surge in cancellations, overwhelming the company's website. Subscribers express frustration over the perceived value of the service at the new price point.

What's New in Xbox Game Pass?

• New Tiers: Rebranding of existing plans.
• Expanded Access: Increased availability on PC and cloud platforms.
• Additional Content: Inclusion of Ubisoft+ games and Fortnite Crew subscription.

The Price Controversy

• Increased Costs: A significant hike in subscription fees.
• Value Concerns: Subscribers question the added benefits at the new price.
• Website Strain: The surge in cancellations has caused Microsoft's website to struggle.

User Reactions

• Reddit Discussions: Users share experiences of cancellations and frustrations.
• Alternative Choices: Some are opting for more affordable plans like PC Game Pass.

Key Takeaways

• Price Increase: Ultimate tier's cost rose by 50 percent.
• Service Overhaul: Introduction of new tiers and expanded content.
• User Backlash: Significant number of cancellations reported.
• Website Issues: Microsoft's site faced difficulties handling the traffic.